Contact Us

Reaching us is easy. Just email, call, or drop a note in the mail. Whatever method you choose, we’ll provide you with the same Hills Bank service you’ve come to expect.

Messages are sent over the Internet and are not transmitted in an encrypted or secure form. Do not email account numbers, social security numbers, or other confidential information through the form below. If you need to send email account numbers, social security numbers, or other confidential information, please login to Hills Bank Online and click "Messages" from the navigation menu.


Send Secure Email

Click here to send a secure email to the Hills Bank and Trust Company employee you are working with. You must know the email address of the Hills Bank employee you want to send a secure message to. If unknown please contact the employee to receive their email address. By clicking the link above you will be redirected to a secure website that will allow you to send confidential information and attachments to Hills Bank employees in a secure, digitally encrypted manner.


Hills Bank Phone Numbers

Customer Contact Center - Available 7 Days a Week

Customer Contact Center Hours: Mon-Fri 7am-5pm; Sat 8am - noon.
After Hours Call Center: Mon-Fri 5-11pm; Sat Noon-5pm; Sun 9am-5pm.

Toll-Free: 1-800-445-5725 (1-800-HILLSBK)
Iowa City Local: 1-319-679-5500
Cedar Rapids Local: 1-319-654-8100
Iowa City Local Fax: 1-319-679-2160
Cedar Rapids Local Fax: 1-319-654-9528

Push Button Banker

Toll-Free: 1-800-345-8118
Iowa City Local: 1-319-679-5522
Cedar Rapids Local: 1-319-654-8044

Lost/Stolen Credit Card (after bank hours)

Toll-Free: 1-800-423-7503

Lost/Stolen ATM/Debit Card (after bank hours)

Toll-Free: 1-833-773-8204

Hills Bank Gift Card (after bank hours)

Toll-Free: 1-877-282-0212

Hills Bank FUNd Card (after bank hours)

Toll-Free:    1-877-651-6555

Hills Bank Reloadable Card (after bank hours)

Toll-Free: 1-877-651-6555

Human Resources

Toll-Free: 1-866-866-8872
Local: 1-319-351-8000

Trust and Wealth Management Group

Toll-Free: 1-800-899-8858
Iowa City Local: 1-319-338-1522
Cedar Rapids Local: 1-319-294-2444



Mail Teller (for deposits, loan payments, etc.)

Attn: Mail Teller
Hills Bank and Trust Company
PO Box 160
Hills, IA 52235-9989

Hills Bank Contact Center

Hills Bank and Trust Company
Attn: Customer Service
PO Box 70
Hills, IA 52235

Loan Service Inquiries

To submit either a Request for Information or Notice of Error concerning your mortgage loan, you must submit your request in writing to the following address:

Hills Bank and Trust Company
Attn: Loan Servicing
PO Box 70
Hills, IA 52235

Please be sure to include the following in your written request:
1) your name;
2) your loan number; and
3) the information you are requesting related to the mortgage loan or a description of the error you believe has occurred.

Hills Bank Holiday Schedule
Hills Bank and Trust Company is closed for holidays according to the Federal Reserve holiday schedule. Please keep in mind files cannot be effective or originated on these dates when we are closed. View our holiday schedule for the list of closings.