Contact Us
At Hills Bank, we aim to be accessible. Whether you’re reaching us by phone, email, mail, or direct chat, we’ll do our best to answer your questions and resolve any issues.
Send Secure Email
Click here to send a secure email to a Hills Bank employee. By clicking this link, you will be redirected to a secure website that will allow you to send confidential information and attachments to Hills Bank employees in a secure, digitally encrypted manner.
Hills Bank Phone Numbers
-
Customer Contact Center
Customer Contact Center Hours: Mon-Fri 7 a.m.- 6 p.m.; Sat 8 a.m. - noon.
Toll-Free: 1-800-445-5725 (1-800-HILLSBK)
Iowa City Local: 1-319-679-5500
Cedar Rapids Local: 1-319-654-8100
Iowa City Local Fax: 1-319-679-2160
Cedar Rapids Local Fax: 1-319-654-9528 -
Push Button Banker
Toll-Free: 1-800-345-8118
Iowa City Local: 1-319-679-5522
Cedar Rapids Local: 1-319-654-8044 -
Lost/Stolen Credit Card (after bank hours)
Toll-Free: 1-866-317-0355
-
Lost/Stolen Debit Card (after bank hours)
Toll-Free: 1-833-773-8204
-
Hills Bank Gift Card (after bank hours)
Toll-Free: 1-877-282-0212
-
Hills Bank FUNd Card (after bank hours)
Toll-Free: 1-877-651-6555
-
Hills Bank Reloadable Card (after bank hours)
Toll-Free: 1-877-651-6555
-
Human Resources
Toll-Free: 1-866-866-8872
Local: 1-319-351-8000 -
Wealth Management Team
Toll-Free: 1-800-899-8858
Iowa City Local: 1-319-338-1522
Cedar Rapids Local: 1-319-294-2444
-
Mail Teller (for deposits, loan payments, etc.)
Attn: Mail Teller
Hills Bank
PO Box 160
Hills, IA 52235-9989 -
Hills Bank Contact Center
Hills Bank
Attn: Customer Service
PO Box 160
Hills, IA 52235 -
Loan Service Inquiries
To submit either a Request for Information or Notice of Error concerning your mortgage loan, you must submit your request in writing to the following address:
Hills Bank
Attn: Loan Servicing
PO Box 70
Hills, IA 52235Please be sure to include the following in your written request:
- your name;
- your loan number; and
- the information you are requesting related to the mortgage loan or a description of the error you believe has occurred.
Hills Bank Holiday Schedule
Hills Bank is closed for holidays according to the Federal Reserve holiday schedule. Please keep in mind files cannot be effective or originated on these dates when we are closed. View our holiday schedule for the list of closings.