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Attention Quicken® users...your banking
just got easier!

Quicken Direct Connect
Download account information automatically from Hills Bank Online without manually entering each item.  To activate your Hills Bank accounts for Direct Connect, open Quicken and select Online>One Step Update today!

Switch to Hills Bank!

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Consider Hills for a hassle-free switch today with our easy switch kit!

Bill Payment

Who knew paying bills could be so simple? With free bill payment from Hills Bank you pay your bills from your Hills Bank checking account without writing a check or buying stamps.

View this video demo to see how bill payment can make payments easy!

 

Attention Quicken® and QuickBooks® users...your banking just got easier!

With Quicken or QuickBooks, you can pay your bills and it will automatically update in Hills Bank Online. To activate your Hills Bank accounts and bill payment, follow these instructions: 

Quicken:

QuickBooks:

 

Frequently Asked Questions about bill payment

How do I sign up for bill payment?

Sign up for bill payment through Hills Bank Online by logging into online banking and clicking Payments/Transfers, then Pay My Bills and complete the enrollment process.  


What is the fee for bill payment?

PowerPay is free, and you can make unlimited payments using PowerPay each month. Any additional fees will be deducted from your checking account the day they are incurred (stop payments, NSF fees, etc.).


Who can use bill payment?

Any customer at least 18 years of age with an active Hills Bank checking account.

 


When can I start using bill payment?

As soon as you are enrolled for Hills Bank Online and bill payment you can start paying your bills. We recommend that you pay yourself first to see how the process works and what the checks look like. In addition, for electronic payments we suggest you send a small test payment prior to sending your normal payment in order to verify all information.

How do I enable my account to use bill payment?

After enrolling in bill payment and receiving notice that you are ready to pay your bills, follow these steps:

  • Login to Hills Bank Online.
  • Click Payments/Transfers from the menu bar.
  • Click Pay My Bills.

You can now add your payees. Learn more by watching this video for adding payees


What payments can be paid with bill payment?

You can pay bills, families, and friends in the United States. However, you are not able to pay government agencies with bill payment including the Internal Revenue Service. At this time, you are not able to send payments outside of the United States.

How do I add payees?

  • Click Payees on the PowerPay toolbar.
  • Click Add Payee to the right of the page.
  • Enter the payee information.
  • Click Search. A search is now done to check if the payee is in the electronic payment database. If not, your payee will receive a check; the result will be on the next page. 
  • Enter the information.
  • Click Submit. You will then see a list of your payees.
  • To continue adding payees, click the Add Payee button.
  • To pay bills, click New Payment.

Can I edit payee addresses?

No, you will need to set up a new payee with the correct address and then delete the old one.

 


How do I make a payment?

Select Pay My Bills, Pay Hills Bank Customers, or Pay Others to make a payment:

  • Select Add a Payee
  • Choose the pay from account, amount, and payment date for your payment
  • Click Pay

You can make multiple payments at one time by filling out multiple payments on the Payments tab, then clicking the Submit all payments button.


Can I set up recurring payments?

Yes, in addition to one-time payments, you can have payments set up in the following frequencies: weekly, every other week, every four weeks, monthly, every other month, twice monthly, every three months, every six months, and annually.

 


How do I know if the payment will be made electronically or by check?

After you enter the payee name and state, a search is automatically done to see if the payee is in the electronic database. If it is, your payee will automatically receive an electronic payment. If not, your payee will receive a check. On the Payments tab, you can view under the Pay To field if the payee is Electronic or Check.  (Remember to allow at least five (5) business days when making check payments.)

 


How much time do I need to allow for my payments to be made?

Hills Bank and Trust Company recommends a three (3) business days' lead-time for electronic payments and at least a five (5) business days' lead-time for a check. Some payees take longer to process payments that arrive without remittance slips; in these situations you should allow more time for your payments to be applied. If this occurs, you should check with those payees to inquire if there is an alternate address to use when a remittance slip is not enclosed. We encourage you to send a payment to yourself before paying your bills to see how the process works.

 


How late in the day can I add, edit, or delete a payment?

Daily there are two payment-processing times: 7:00 am and 2:00 pm CST. For payments that are scheduled in advance, you may add, edit, or delete those scheduled payments until they are processed.

Remember, the payment date is not the date your bill is due, it is the date you want the payment process to start: three (3) business days prior to the due date for electronic payments and at least five (5) business days prior to the due date for check payments.

 


My payment says it was processed when I look in Hills Bank Online. What does 'processed' mean?

Processed simply means that the payment was sent when you requested. It does not mean that the payment has been received, the check cashed, etc. When you see that the check has cleared your Hills Bank account, then you know the payment has been applied to your account with the payee. Remember to allow at least five (5) business days for your check payment to arrive at its destination.

 


When will the funds be taken out of my checking account?

For check payments: the money will be withdrawn from your account when the payment clears your account — just as if you wrote a check from your checkbook. The payment date is not the date your bill is due, it is the date you want the payment process to start: three (3) business days prior to the due date for electronic payments and at least five (5) business days prior to the due date for check payments.

For electronic payments: the funds will be withdrawn on the payment date.

 


What happens if I need to stop a check payment?

To put a stop payment on a check, click Services then Stop Payment and follow the prompts, or you can contact Hills Bank Customer Service, email email.htm?hillsonline@hillsbank.com or call us at 1-800-HILLSBK. There is a fee for each stop payment. Please note that electronic payments cannot be stopped.


Can I get a copy of a canceled check?

Yes, you can print a copy of your canceled check through bill payment just as you do a check written from your checkbook: log into Hills Bank Online and select the appropriate payment. You can also contact Hills Bank Customer Service for a copy to be mailed to you (a fee may be assessed for this service).

 


What happens if I have a scheduled payment that falls over a weekend or holiday?

Scheduled, recurring payments that fall over a weekend or holiday will be processed on the day you designate when setting up your recurrence.  

View the Hills Bank holiday schedule.

 


What if I notice payments that I did not authorize?

Contact Hills Bank Customer Service immediately! During normal business hours call (319) 679-5500 for the Iowa City area, (319) 654-8100 for the Cedar Rapids area, or toll-free at 1-800-HILLSBK. After hours, leave a message on our voice mail or email us at hillsonline@hillsbank.com and we will respond to you as soon as we are back in the office. Refer to your copy of the electronic services disclosure for more detailed information.

 


Does the memo I type in when setting up a payment print on the check?

Yes, you should treat this field like the memo line on your personal checks. The account number that you entered when you added the payee also prints on the check. This lets the merchant know to which account the payment should be applied.

 


What happens if an electronic payment I have set up in bill payment is rejected? Do I need to re-submit the payment?

No. Electronic payments will be transmitted three more times automatically during normal processing times of 7:00am and 2:00pm on business days.

If the payment fails to process, you will receive an email notification. 



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