Hills Bank Customer Contact Center
The Hills Bank Customer Contact Center is available locally to assist you with your banking needs. We specialize in transferring funds between Hills Bank accounts, looking up transactions and balances, online banking questions, resetting your Hills Bank Online password, setting up stop payments, processing credit card payments, credit and debit card questions, and general loan account questions.
Monday - Friday: 8:00 am - 5:30 pm
Saturday: 8:00 am - noon
For inquiries during business hours please call:
Iowa City area: 319-679-5500
Cedar Rapids area: 319-654-8100
Toll Free: 1-800-445-5725 (1-800-HILLSBK)
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For assistance with a lost or stolen credit card after bank hours, call 1-800-423-7503 or visit www.MyCardStatement.com.
For assistance with a lost or stolen debit card after bank hours, call 1-800-383-8000 or if you are a Hills Bank Online user, log in and go to the Management tab, then go to ATM/Debit Card, select your card, and mark “lost/stolen.”
For assistance with a lost or stolen gift card or other inquiries after bank hours, call
1-877-282-0212 or visit www.hillsbankgiftcard.com.
For assistance with a lost or stolen FUNd Card or other inquiries after bank hours, call
1-877-651-6555 or visit https://www.familyprepaiddebit.com/familycard/hillsbank/login.
For assistance with a lost or stolen Hills Bank reloadable card after bank hours, call
1-877-651-6555 or visit https://www.hillsbankreload.com.
Hills Bank's Routing Number: 073913755
A routing number is a nine-digit code used to identify a bank when transferring funds electronically. The routing number is located at the lower left corner of your checks before the account number.
Travel Information Card
Going on vacation? Download and print our Travel Information card so you have important phone numbers available in the unfortunate event your wallet or purse is stolen.
Free Credit Report
An important tool against identity theft is to regularly monitor and review your credit report. With a yearly review, you can make sure no accounts have been opened without your knowledge. In accordance with the Fair and Accurate Credit Transactions Act (FACT Act), AnnualCreditReport.com is a secure way to obtain your credit report from the three nationwide consumer credit reporting companies - Equifax, Experian and TransUnion. Get your free annual credit report today!