Recently, customers have reported receiving a call from a phone number that appears to be Hills Bank – but is actually a fraud attempt known as “spoofing.” The fraudster(s) have reportedly asked for customers’ debit card PIN and/or online banking ID and password, sometimes under the guise of verifying account changes.
It’s important to remember that Hills Bank will never reach out to you through phone, text, or email to request your password, secure access code, debit card information, or any other personal information that could compromise your account. Please do not respond to these requests.
If you believe you may have been targeted by this fraud or another scam, or have a question about a message that appears to come from Hills Bank, please reach out to us at any of our 19 locations, through the HERE by Hills Bank app, or over the phone. Our Customer Contact Center is available seven days a week by calling 1-800-445-5725 (1-800-HILLSBK)
Hills Bank Customer Contact Center hours:
• Monday - Friday 7 a.m. - 5 p.m.
• Saturday 8 a.m. - 12 p.m. (noon)
After Hours Call Center hours:
• Monday - Friday 5-11 p.m.
• Saturday 12 p.m. (noon) - 5 p.m.
• Sunday 9 a.m. - 5 p.m.