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Hills Bank reloadable card

 

Hills Bank reloadable card

hillsbankreload.com


Check your Hills Bank Visa®
reloadable card balance.

Apply Today!

The Hills Bank reloadable card is a Visa® card you can load with your funds anytime at hillsbankreload.com. Unlike a gift card, your reloadable card is reusable and can be reloaded with funds several times until the expiration date listed on the card is reached.

 

The Hills Bank reloadable card is accepted anywhere Visa cards are accepted, is safer than cash, and can help you manage your money by allowing you to track your finances to see where your funds are spent.

Use the Hills Bank reloadable card for:

  • budgeting
  • online payments
  • replacement for business credit or debit cards
  • tracking finances
  • travel 

                        

Ask for details at any Hills Bank location or by calling the Hills Bank Card Support Center Monday - Friday from 8:30 am - 5:00 pm at 1-877-651-6555.

 


 

Frequently Asked Questions about the Hills Bank reloadable card

How can my Hills Bank reloadable card be used?

Use the Hills Bank reloadable card to make purchases anywhere Visa® cards are accepted. You can also withdraw cash from any ATM. Fees may apply.


What makes the Hills Bank reloadable card different from gift cards?

The Hills Bank reloadable card is reloadable, meaning you can add funds to your card. The reloadable card can be used anywhere Visa® is accepted or at an ATM, unlike gift cards or certificates that may have limited use. Fees may apply.
 


Are the funds available immediately?

If you add funds online there is a two-day hold on those funds. If the funds are needed immediately, please call Hills Bank Monday - Friday from 8:30 am - 5:00 pm at 319-679-5500 for the Iowa City area, 319-654-8100 for the Cedar Rapids area, or toll free at 1-800-445-5725 (HILLSBK). View the disclosure for more information on spending limits of the Hills Bank reloadable card.


What are the spending limits of the Hills Bank reloadable card?

View the Hills Bank reloadable card disclosure to learn about the card's spending limits.


Can I add more money to my Hills Bank reloadable card?

Yes, to load funds to your card please visit www.hillsbankreload.com.

Is my Hills Bank reloadable card a credit card?

No, the Hills Bank reloadable card is a prepaid “stored” value card. Learn more by viewing the Hills Bank reloadable card disclosure.


How do I activate my Hills Bank reloadable card?

To activate your card, call the Hills Bank Card Support Center at 1-866-696-5161.

Can I make a purchase for more than the amount on my Hills Bank reloadable card?

Yes, by using the balance remaining on your card plus another form of payment (cash, credit card, check). Notify the merchant that you need to split your payment. Note: It’s important to keep track of your reloadable card balance to avoid having purchases declined for insufficient funds.

Can I use my Hills Bank reloadable card at more than one merchant?

Yes, as long as there are sufficient funds remaining on the reloadable card and they accept Visa®.

Can I use my Hills Bank reloadable card for online purchases?

Absolutely — as long as Visa® cards are accepted. Most online companies confirm name and address of the cardholder before approving the purchase.

Can I use my Hills Bank reloadable card at an ATM to withdraw money?

Yes. Fees may apply. Your Personal Identification Number (PIN) will be mailed to the same address as your reloadable card. If you would like to customize your PIN, please call the Hills Bank Card Support Center at 1-866-696-5161 and have the assigned PIN available in order to customize your PIN. 


What happens when I spend all the funds on my Hills Bank reloadable card?

Your Hills Bank reloadable card will no longer be accepted as a form of payment unless you add funds to the card.

What happens if I return merchandise purchased with my Hills Bank reloadable card?

Some stores will give you store credit while others will credit back the card. Credits to the card will increase the balance remaining on your Hills Bank reloadable card but could take 5-7 days to be available.

When should I destroy my card?

It is best not to destroy the card until the expiration date. You can add funds to the card until the card expires. Also, certain stores may require a credit back to the Hills Bank reloadable card used to make a purchase if you return the merchandise.

Why do I sometimes have problems using my Hills Bank reloadable card at restaurants when I have enough money to cover the bill?

Most restaurants will attempt to authorize the transaction for the total bill plus an estimated tip. The addition of the tip may be more than the balance remaining on the card, and the transaction will be denied. Notify the server if the balance on your card is not sufficient to cover the tab plus the tip.

Can I use my Hills Bank reloadable card at a “pay at the pump” service station?

No. The total purchase amount is not known at the time your Hills Bank reloadable card is authorized, therefore
payment cannot be made at the pump. All gas purchases must be made within the store.

Am I able to obtain cash from my Hills Bank reloadable card at a bank teller?

Yes, as a cash advance. A service charge will be deducted automatically from your Hills Bank reloadable card balance. Fees may apply.

What should I do if my Hills Bank reloadable card is lost or stolen?

Immediately call Hills Bank during business hours Monday - Friday from 8:30 am - 5:00 pm at 319-679-5500 for the Iowa City area, 319-654-8100 for the Cedar Rapids area, or toll free at 1-800-445-5725 (HILLSBK)

For assistance with a lost or stolen Hills Bank reloadable card after bank hours, call the Hills Bank Card Support Center at 1-866-696-5161 or visit https://www.hillsbankreload.com.


Does my Hills Bank reloadable card expire?

Yes. The expiration date is embossed on the front of your card. If a balance remains on the card at the expiration date, another card will be issued and mailed to you. Fees may apply

Note: A monthly inactivity fee will be assessed against the card balance beginning the 12th month after non-use.
 


How do I check the balance of my Hills Bank reloadable card?

Balances can be checked 24/7 at www.hillsbankreload.com. Balances can also be checked by calling the Hills Bank Card Support Center at 1-866-696-5161. Fees may apply.


How can I get my Hills Bank reloadable card?

Stop by any Hills Bank location or call the Hills Bank Card Support Center at 1-866-696-5161 to get your Hills Bank reloadable card. 



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