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Online FAQs

 
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eStatement FAQs
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eStatement

eStatement

1. What is eStatement?

eStatement is a free service that allows you to access an electronic copy of your statement through Hills Bank Online instead of getting a traditional paper statement sent through the mail.

The benefits of eStatement include:

  • Free — you just need to sign up for free Hills Bank Online.
  • Get your bank statement online with Hills Bank OnlineSM instead of in your mailbox.
  • View your statements the day after they are generated at the bank.
  • Save your statements to your computer’s hard drive — no more paper to store.
  • Access up to one year of statements online.
  • Secure — no confidential financial information is emailed to you, just a notice that your statement is ready.
Want to see more? View this eStatement demo.
 
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2. How do I enroll my accounts in eStatement and which accounts are eligible?
Enrollment in eStatement is easy. First, sign up for free Hills Bank Online. You can call or visit any of our Hills Bank locations, or simply apply online. Once you're a Hills Bank Online customer, you are ready to enroll in eStatement. Follow these step by step instructions.

Any checking, savings, and money market account is eligible for eStatement.
 
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3. What other services are required for eStatement?
Since you view your statements through Hills Bank Online, you will need to have a Hills Bank Online ID assigned to you. If you do not already have one, simply fill out our online application and select Hills Bank Online.
 
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4. Will I continue to see my canceled check images online?
Yes, images of your canceled checks remain online for approximately 120 days and can be found in two places within Hills Bank Online: Current Transactions (if it is during the current statement cycle) or View Range of Transactions (for a range of dates).

Note: If you currently get your canceled check images returned each month, you will have access to them online but they will not be in the same format you have on the paper statement. They will not be grouped together on one page, but instead listed as individual images throughout your transaction history. For more information on your check images, please contact us.
 
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5. How will I know when my eStatement is ready?
Around the 26th of each month, you will receive an email from the Bank letting you know your statement is ready and can be viewed through Hills Bank Online. Remember to keep your current email address on record with us to ensure the receipt of your statement notice. This can be updated in Hills Bank Online under the Managment Options menu. In addition, if you have a Spam Blocker in your email program, remember to add the Bank's email address, hillsbank@hillsbank.com, to your 'Friends' list.
 
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